Palani.
Palaniappan Meyyappan

I help businesses go online
& supercharge their growth.

An AI Head of Product with 14+ years building products and 0-to-1 businesses at consumer internet companies.

Palaniappan
E-COMMERCE STRATEGYPRODUCT LEADERSHIPP&L OWNERSHIPAI AUTOMATIONGROWTH & CRO

Companies that value and invest in exceptional Product Management, scale 10x faster compared to their competition.

I lead product end-to-end: from research, to strategy, to development & launch. I can help you set up & mentor your product team, and scale your business with product-led growth.

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2X Shopify Awards {2022, 2023}

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E-Commerce Excellence Award {2024}

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Top Performer {2024}

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E-Commerce Thought Leader {2025}

Mensa Brands
Cult.fit
TATA
OneFitPlus
BH
BonKids
DL
FK
Ishin
KG
MF
MP
PP
TB
Villain
GoldSecure
Revenue shipped
$21M / yr
Avg CVR lift
1-3%
CX cost reduction
-25%
AI agent savings
$50K / yr

Selected Work

A collection of Chrome extensions I've authored and high-performing D2C websites I've built and managed.

VoiceHub App
APP

VoiceHub App

An AI personal secretary that lets you control emails, calendar, Slack, and WhatsApp using voice commands. Delegate tasks and get quick meeting briefs hands-free.

MyFitness
WEBSITE

MyFitness

India's highest-rated peanut butter and health food brand. Optimized the e-commerce experience to highlight product benefits, significantly boosting repeat purchases and overall bottom line.

Pebble
WEBSITE

Pebble

Pebble is a fast-growing consumer electronics brand specializing in smart wearables, audio accessories, and power banks. Enhanced the D2C platform to improve conversion rates and streamline the customer journey.

Botanic Hearth
WEBSITE

Botanic Hearth

Botanic Hearth provides nature-inspired skincare and haircare solutions. Focused on highlighting natural ingredients and customer reviews to build trust and drive international sales.

Majestic Pure
WEBSITE

Majestic Pure

Majestic Pure offers 100% pure and natural botanical oils, scrubs, and cosmetic products. Optimized the storefront to ensure a premium shopping experience, leading to improved conversion rates.

Dennis Lingo
WEBSITE

Dennis Lingo

Dennis Lingo is a premier men's casual wear brand offering a wide range of shirts, t-shirts, and chinos. Scaled the storefront to drive significant revenue growth through UX optimization and improved shopping funnels.

What I can do for you?

Three modes I work in. Pick the one you need, or a mix.

If you are building a product

"We have an idea but no one to own it end to end."

I step in as your product lead. I run strategy, roadmapping, and work directly with your engineering team to ship. No hand-holding required.

Product Management

If you are scaling a business

"We have traction but can not figure out how to grow it."

I help you set up the systems, channels, and team structures that compound. Online presence, omnichannel operations, AI automation and go-to-market execution.

Business Building

If you need a tool built fast

"We need a specific solution. Not a full engagement."

I build small, focused apps and integrations. Shopify extensions, Chrome tools, AI workflow automations. Scoped, delivered, done.

Passion Projects

AI Capabilities

Product + Systems + AI Orchestration

I understand business systems deeply enough to operationalize AI inside them.

LLM / GenAI Systems

The foundational layer of every AI product I build

Transformer & Attention ArchitectureEmbeddings & Vector DatabasesContext Window & Memory MgmtMCP (Model Context Protocol)AI Orchestration FrameworksOpenAI / Claude / OpenRouterObservability & AI MonitoringInfrastructure & Deployment
3+
Years building with LLMs before it was mainstream
Product & Architecture
AI Product Strategy
LLM Application Design
AI Workflow Architecture
Multi-Agent System Design
AI-first UX & Conversation Flows
AI Integration for Commerce
Agents & Automation
Voice AI Agents
Retrieval Augmented Generation (RAG)
AI Automation Workflows
Omnichannel AI Assistants
Gmail / Slack / WhatsApp AI
Human-in-the-loop Systems
Evaluation & Observability
Prompt Engineering & Evaluation
AI-driven Knowledge Retrieval
Context & Memory Orchestration
AI-enabled CX Systems

Domain Expertise

The Full E-commerce Journey

Before the click. The click. After the click. I have owned every stage.

01
PRE-PURCHASE
Demand Generation
Bringing the right customer to the door
  • Go To Market Strategy
  • Growth Strategy
  • Performance Marketing
  • WhatsApp / Email / SMS
  • Affiliate Marketing
  • Blogs & Community
02
PURCHASE
Conversion & Experience
Turning interest into a completed order
  • UI / UX, Landing Page Design
  • PDP, PLP, Cart Optimisation
  • Customer Journey Mapping
  • Technical SEO & Page Speed
  • Analytics & Dashboarding
  • Fraud Reduction
  • Catalog & Inventory
  • Taxation & Legal Compliance
03
POST-PURCHASE
Retention & Fulfillment
Delivering value and earning the next order
  • Order Management
  • Logistics
  • Returns, Refunds, Replacements
  • Reviews, Ratings & NPS
  • Omnichannel Customer Care
  • Loyalty & Subscriptions
  • Customer Communications
  • Shipment Tracking & Invoicing
  • Revenue Accounting

Tools & Stack

GenAIOpenAIClaudeGeminiLangChainLangGraphLlamaIndexn8nPineconeChromaDBWeaviateOpenRouterElevenLabsWhisperHuggingFacevLLMOllamaDockerVector DBsRAGMCPPrompt EngineeringLiveKitOpenTelemetryDataDogMixpanelMoEngageFigmaShopifyGoogle AnalyticsHotjarMeta AdsGoogle AdsSEOGTMSQLTableauPowerBIJiraConfluenceAgile

What I am accountable for

I own the responsibility to scale business units, transform ideas into functional systems, and optimize digital experiences globally.

Strategy

Resources, processes and growth formula. I handle strategy at an organization level, streamlining product systems to become an independent, functional and contributing unit.

Leadership

I lead by influence, making sure I help people solve problems with clarity of thought and setting up SMART goals that teams can rally around.

Scaling Teams

I own responsibility to scale product and engineering teams. I oversee creation and management of cross-functional team structures based on the nature of business engagements.

Operational Efficiency

I manage an orchestration of resources and capital that help to bring OPEX and CAPEX efficiency across the business.

Delivery

Individually, I spearhead the delivery of engagements ranging from product research, strategy and development, demanding a user-centered product focus at all times across a diverse set of stakeholders.

Business Growth

Collectively defining measurement of outcomes that impact growth in all functional units, internal and external to partners, is at the core of my functioning.

Celebrated for impact

Here's what people I've worked with have to say about the journey.

"Exceptionally talented product professional. Palani's focus on solving problems and innovative thinking has significantly contributed to our projects' success."

Vinayak Baranwal

Vinayak Baranwal

Head of Engineering, Mensa Brands, India

"Palani's CRO expertise dramatically improved our website and app conversions, driving measurable growth across key metrics. A sharp, results-driven product mind."

Apurv Singh

Apurv Singh

Marketing Expert, TheHQDigital.com

"Palani built our D2C website from scratch and brought exceptional clarity to our tech vision, helping us refine ideas with remarkable precision."

Rinkesh Mehta

Rinkesh Mehta

Founder, Folkulture.com

"Palani set up our entire tech stack from CRM to eCommerce to voice AI agents, giving us complete visibility into our business operations."

Sukhvinder Khanuja

Sukhvinder Khanuja

Co-founder, GoldSecure.com

"Exceptionally talented AI automation expert. Palani's focus on solving operational bottlenecks with custom AI agents has significantly contributed to our team's efficiency and scale."

PavanKumar AT

PavanKumar AT

CTO, Digii

Lives impacted
10M+
Businesses scaled
Globally
Flexible working in
All Geos
Core competency
Strategy
What's Next?

Let's Team Up.

Whether you have a product strategy challenge, or need someone to lead your technical vision to scale, I'm currently open for new opportunities to build amazing systems.

Say Hello

Education & Alumni

IIM Ahmedabad
IIT Madras
PSG College of Technology